Support Center

Find answers, get help, and learn how to make the most of UptimePhunk. Our comprehensive support resources are here to help you succeed.

Browse by Category

Find the help you need organized by topic and use case.

Getting Started

Learn the basics of UptimePhunk monitoring

12 articles

Account & Billing

Manage your account and billing questions

8 articles

API Documentation

Complete API reference and guides

25 articles

Troubleshooting

Common issues and solutions

15 articles

Popular Help Articles

Most viewed articles and guides to help you get started quickly.

Getting Started5 min read

How to set up your first monitor

Step-by-step guide to creating your first website monitor

Getting Started8 min read

Understanding notification channels

Learn how to configure email, SMS, Slack, and webhook notifications

API Documentation6 min read

API authentication and rate limits

Everything you need to know about API keys and usage limits

Troubleshooting7 min read

Troubleshooting false positives

How to reduce false positive alerts and improve accuracy

Account & Billing4 min read

Upgrading your plan

How to upgrade your UptimePhunk plan and what's included

API Documentation10 min read

Setting up webhook notifications

Complete guide to configuring webhook endpoints for alerts

Still need help?

Can't find what you're looking for? Our support team is here to help you succeed.

Live Chat

Chat with our support team in real-time

Availability: 24/7 Available
Response time: Instant

Email Support

Send us an email and we'll get back to you

Availability: 24/7 Available
Response time: Within 24 hours

Phone Support

Call us directly for urgent issues

Availability: Mon-Fri 9AM-6PM EST
Response time: Immediate

Additional Resources

Explore our comprehensive resources to master UptimePhunk.

Video Tutorials

Watch step-by-step video guides

Download Guides

PDF guides and checklists

API Reference

Complete API documentation

Community

Connect with other users

Ready to get started?

Join thousands of businesses already monitoring with UptimePhunk.